Application Link's Pop-up window's button is off the screen
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When you want to add a link to an Issue, a pop-up screen appears. However, the bottom of the pop-up, including the Link Button might be out of the screen.
Environment
Web Browser - Mozilla Firefox
Web Browser - Google Chrome
Cause
In smaller screens like 15.6 inch Full HD Resolution, the text appears very small when the windows screen text size is set to 100%.
Workaround
Open Firefox
Enter the following in the URL: about:config
If the warning message appears, click on the button I'll be careful, I promise!
Search for the following: layout.css.devPixelsPerPx
Edit the value to something lower than the existing and see if the JIRA popup appears properly now.
Open Google Chrome
Click "CTRL" + "-" keys to make screen smaller so all the buttons shown.
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