"Allow Gravatars" setting is missing in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The setting located at System -> General Configuration -> Edit Settings > Allow Gravatars is missing after Jira upgrade.
Environment
Jira 9.12.x and above
Solution
The setting is now in the Jira Administration -> System -> Avatars page:
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