Adding the process to Approve Jira issues with the help of the workflow

Summary

Adding the Approval Process in the Jira issues with the help of the workflow.

Environment

Jira Cloud

Diagnosis

In Jira Cloud, you can have an approval process with the paid Marketplace add-ons Approval-path-for-jira. These steps can be used as an alternative if the admins would not like to use any Marketplace add-ons.

Cause

There is no default process for setting the approval option for the issues in Jira Cloud.

Solution

This article helps when you want to have another user's approval before proceeding with work on the issues in Jira. 

1. Create a project role called Approver and set the role to those who will approve the requests.

   

2. Add a status called Approval in your Workflow where you would like to have an approval option while transitioning between two statuses. 

   In the below example, the Awaiting Approval status is set between the status Backlog and InProgress. There is an Approver transition where a condition is added.

   

3. Configure a condition on the outgoing transition from approval status called "User is in project Role" that restricts the transition to those in the role "Approver". 

   
   

4. Then, associate the workflow with all the issue types or any one of the specific issue types for which you want to have an approval process.