Activity Streams do not include activity from specific projects or issue types

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

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*Except Fisheye and Crucible

Summary

Problem

Activity streams from Dashboard Gadgets, Issue Activity Tab, Project Overview or User Profile are missing activity from specific Issue types or Projects

The following appears in the atlassian-jira.log

1 2 3 4 5 6 7 2015-09-26 03:43:34,480 StreamsCompletionService::thread-7 WARN admin 223x325x1 1g7kvzl 127.0.0.1 /plugins/servlet/streams [atlassian.streams.jira.JiraEntryFactoryImpl] Error creating streams entry java.lang.NullPointerException at java.net.URI$Parser.parse(URI.java:3023) at java.net.URI.<init>(URI.java:595) at java.net.URI.create(URI.java:857) at com.atlassian.streams.jira.builder.JiraEntryBuilderFactory.getIconLink(JiraEntryBuilderFactory.java:206) at com.atlassian.streams.jira.builder.JiraEntryBuilderFactory.buildLinks(JiraEntryBuilderFactory.java:115)

Diagnosis

The following SQL queries returns all potentially affected Issue Types in the database

1 select * from issuetype where AVATAR is null AND ICONURL is null; 

The query tested with MySQL, may need syntax adjustments for other database.

Cause

Issuetype Avatar Icons are broken. It's not clear how this comes to be exactly.

Solution

Resolution

Assign an Issue Type avatar to the Issue Type by taking the following steps:

  1. Navigate through Adminstration cog menu icon > Issues > Issue Types

  2. Find the edit link corresponding to the affected issue types

  3. Edit the issue type to add an Issue Type Icon

You can browse to some pre-built icons in JIRA's installation directory: $JIRA-installation-directory/atlassian-jira/images/icons/issuetypes

Updated on April 8, 2025

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