A JIRA application project disappeared or missing with log message specified project id to browse, but it is diff to current project

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

  1. Project disappeared or missing after making some configuration changes

  2. There are warnings on permission to view the particular project if trying to access the project directly via the URL

  3. Creating new project, leads to the new project disappeared as well

  4. Permission violation directly after a project creation, even when user is the JIRA application administrator.

  5. The following appears in the atlassian-jira.log:

1 2013-07-25 13:08:56,011 http-bio-8080-exec-24 INFO test 788x39540x1 xxx 127.0.0.1 /browse/TEMPII[web.action.browser.BrowseProject] Specified project id to browse, but it is diff to current project. Most prob a permission violation (or it doesn't exist)

Cause

The user does not have the permission to view the project, particularly the Browse Projects permission in the Permission Scheme used by the project.

Resolution

  • Please check if the user is given the permission Browse Projects in Permission Scheme

  • If the permission is on the Project Roles, please ensure that users or groups are included in the particular Roles for the project

  • If newly created project went missing, please ensure that in System > User Management > Roles, the Manage Default Members for Project Role Users includes the jira-users group by default

Updated on April 8, 2025

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