404 Error When Trying To Perform Bulk Edits in Jira Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Symptoms
When trying to bulk edit issues, you will run into a Not Found (404) error with no relevant logs displayed.
Confirm the groups assigned to Bulk Change global permission
A cause of this problem is the Bulk Change global permission was assigned to a group that has been deleted and can no longer be referenced. When you try to view the group you receive an error:
Group <users> does not exist
Perform the following steps below to re-associate a group to the Bulk Change global permission:
Follow the Removing Global Permissions guide to remove the deleted group.
Follow the Granting Global Permissions guide to assign an existing group
Updated on April 8, 2025
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