Unable to add Objectives to Capabilities in Jira Align
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Even though all related role permissions are enabled the user is unable to add the expected level of work items (i.e. Capabilities) to the goals and objectives. The quick “Add” button is missing in the Capability work items.
Solution
This behavior is due to having incorrect Objective Mappings set in the details of the Portfolio.
To address this please go to Admin > Setup > Portfolios > Select Portfolio > Objectives Mappings and correct the mappings by selecting Capability.
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