Text inside <> is considered HTML format by Jira Align
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
For any Story, if the text in the Description field is placed inside <>, we get the error "Description field cannot be empty" while saving the WorkItem.
Solution
Text inside <> is considered as an HTML tag and considered as formatting instead of any informational text by JiraAlign.
It is recommended to keep <> inside double quotes or use any text before or after <>, for example "<text>" will not throw any error.
Updated on March 14, 2025
Was this helpful?
Still need help?
The Atlassian Community is here for you.