Text inside <> is considered HTML format by Jira Align

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

For any Story, if the text in the Description field is placed inside <>, we get the error "Description field cannot be empty" while saving the WorkItem.

Solution

Text inside <> is considered as an HTML tag and considered as formatting instead of any informational text by JiraAlign.

It is recommended to keep <> inside double quotes or use any text before or after <>, for example "<text>" will not throw any error.

Updated on March 14, 2025

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