Standalone Features Displayed as "Unassigned" in the Jira Align Feature Backlog Swim Lanes
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When a Program and Program Increment are selected and Features Backlog is loaded. The Features (Jira Epics) are not displayed in a team swim lane of Kanban View Features (Jira Epics) by the team, although they appear assigned to a team.
Solution
If you come across the above scenario:
Check if the Feature (Jira Epics) is linked to at least one story.
Open the Story(s), the highlighted warning message indicates the cause of the issue.
Move the Feature (Jira Epics) to the same Program Increment the Stories are assigned to.
The Feature (Jira Epics) should now be displayed in the team swim lane.
In Summary:
Make sure the Feature (Jira Epics) has at least one story assigned to it
Check if a team is assigned to the story linked to the Feature
Check if the Feature(s) are in the same Program Increment of the Stories assigned
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