Some users are not able to select a Team Target Completion Sprint on Jira Align
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
On the program board when users bring up the Feature QuickView slide-out, they are unable to select a Team Target Completions Sprints as they are greyed out in the dropdown.
Diagnosis
The Team Target Completion Sprints are shown as greyed out in the feature QuickView.
Cause
When hovering over the greyed areas, you see a message mentioning the reason error why users are prevented from selecting the Team Target Completion Sprints:
"You do not have permission to make changes. Only users with a 'Team Of Team' or 'Release Train Engineer' role in the Program team can make changes."
Solution
Set your user with the appropriate role.
Navigate to the Program Teams in the left menu bar (i.e. go to Programs>MANAGE>Program Teams or use the search icon on the menu bar).
Select the team of the corresponding program, once in the Program TeamGrid(narrow down with top tier filter if necessary).
Select the Members tab on the Team slide-out details.
Check the role for your specific user(s).
Set the users as Team of Teams or Release Train Engineer.
Afterward, your user(s) will be able to select and set a Team Target Completion Sprint
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