Remove Jira integration from Jira Align

Summary

Learn how to disconnect and remove the Jira integration from your Jira Align.

Solution

1. Remove 'Browse Projects' permission for the connector service account from all Jira projects.

2. Run the Jira deleted Issues scan and remove Jira Keys from Jira Align work items.

3. Deactivate the connector.

4. Remove the Application link in Jira if you used OAuth authentication.

5. Revoke the API token if you used API token authentication or PAT authentication.

6. Delete Jira Align remote links on Jira Issues using the Jira API for remote links. This article includes the older API endpoints, which should still work, but you can use the newer ones below.

   DELETE https://YOURINSTANCE.atlassian.net/rest/api/3/issue/{IssueKey}/remotelink/{ID}

7. Perform any cleanup needed in Jira (optional), such as removing custom fields from issue screens, revoking access to the service account, etc.