List of File Name Extensions required by Jira Align IIS

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

There is a list of File Name Extensions that need to be whitelisted in IIS in order for an On-premise Jira Align instance to load properly. This is specifically required to be done when there is a need to disable "Allow unlisted file name extensions" setting within the Site's "Request Filtering" option in IIS for security reasons.

Solution

Following is the list of File Name Extensions required by Jira Align in IIS :

1 ., .ascx, .ashx, .asmx, .asp, .aspx, .cgi, .css, .csv, .doc, .docx, .eot, .gif, .html, .ico, .inc, .jpeg, .jpg, .js, .json, .jsp, .msg, .otf, .pdf, .php, .png, .pptx, .svg, .ttf, .txt, .vsdx, .webmanifest, .woff, .woff2, .xhtml, .xls, .xlsx, .xml, .xp

Follow the steps below to whitelist these file extensions in IIS :

  1. Navigate to Internet Information Services (IIS) Manager

  2. Select the site for which you want to configure request filter

  3. InFeatures View, double-clickRequest Filtering

  4. In the Actions pane, click on Allow File Name Extension

  5. Enterthe Extensions listed above one by one and click OK

Note : To allow requests to files that do not have an extension on the request, such as the /login, we need to add "." as an extension.

Additional Information : Steps to disable "Allow unlisted file name extensions" in IIS can be found in this Microsoft Article | Configure Request Filtering in IIS.

Updated on April 14, 2025

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