Jira Align Enterprise Insights Self-Hosted installation fails with "Password does not meet the operating system policy…"

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

During the installation of the Enterprise Insights Self-Hosted, the script Install.PS1 fails with the message “Password does not meet the operating system policy…"

Environment

Jira Align Self-Hosted

Diagnosis

The script will display the message “Password does not meet the operating system policy…"

Cause

The script Install.PS1 generates a random password when creating the SSISDB catalog, and this password doesn't match windows security policies.

Solution

  1. Check the password policies set on Windows:

    1. On the PowerShell/cmd, type secpol.msc

    2. Look at the “account policies", to understand the length required for the password

  2. If the password needs to be bigger than x chars, we need to edit the Install.PS1 to generate a new password for the catalog that matches the size, the line that needs to be edited on the Install.ps1 are lines 196 and 197:

  3. The original on the script is like the below, so change it accordingly to the need

    1. 1 2 $minLength = 5 ## characters $maxLength = 10 ## characters
Updated on April 15, 2025

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