How to remove the 'out-of-the-box' Jira Align User roles

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Administrators may want to delete the out-of-the-box 'pre-defined' user roles. This article provides information on which roles cannot be removed and guidance on deleting the other non-essential roles.

Environment

Jira Align

Solution

The system user roles: ‘System', ‘Super Admin’, and 'Team Member’ cannot be deleted.

As a result, the 'Delete' button is not available for these roles.

All other roles can be deleted as outlined in the following help page Manage system roles

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ℹ️ The permission toggle: Administration> Roles and Additional Options > Manage Roles is needed in order to be able to delete roles.

⚠️ if there are users still assigned to a given role when it is deleted, then they will be assigned to the default role automatically.

Updated on April 14, 2025

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