How to force the sync of Jira data into Jira Align
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
The article covers how to force a synchronization of Jira data into Jira Align using the Jira Connector.
Environment
Jira Align
Solution
In Jira Align, go to Settings/Administration > Jira Settings > Jira Integration
Choose the Project that you want to force synchronization from
In the Jira Search Query field (the box located after the 'AND') type a suitable JQL query, some useful examples being
(created >= '2020/1/1' or updated >= '2020/1/1')
IssueType in (Epic,Story)
IssueType in (Epic,Story) AND (created >= '2020/1/1' or updated >= '2020/1/1')
If needed also select the specific boards to sync sprint information against and set the option underneath to Yes
Click Run
The Run button will disappear. To see if the process has finished, refresh the screen until the Run button re-appears
Running a custom JQL takes time proportional to the amount of data captured from the source instance and the specific Search Query being used.
It is possible that a query like this can take several hours to complete.
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