How to find the Active users by Role ID using Jira Align's API

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Summary

This article describes how to retrieve the active users with specific role ID using API.

Environment

Jira Align

Solution

We use the field 'isLocked' in the user table to determine if the user is active or inactive.

# isLocked=-1 means that the user is deactivated

# isLocked=0 means that the user is activated

Swagger API

1 https://<jiraalign-domain>.jiraalign.com/rest/align/api/2/Users?$filter=roleID eq 3 and isLocked eq 0

Simple API with select command

1 https://<jiraalign-domain>.jiraalign.com/rest/align/api/2/Users?$filter=roleID eq 9 and isLocked eq 0&$select=enterpriseHierarchyId,email,roleId,status,isLocked

Additional details can be found in below articles:

Updated on April 15, 2025

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