How to find a work item's Links in Enterprise Insights

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

All Jira Align work items (Story, Feature, Capability, (Portfolio) Epic...etc.) have a section called “Links” in the Details Panel where you can add external links you want to associate with the work item.

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How can you access these link values from Enterprise Insights?

Environment

Jira Align

Solution

These are found in Enterprise Insights's [External Reference] view. The following SQL query shows one example for extracting the Links values via Enterprise Insights:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 SELECT TOP (10) [External Reference ID] ,[External Reference Name] ,[External Reference Value] ,[Object Type] ,[Link Type] ,[Date Created] ,[FK Epic ID] ,[FK Capability ID] ,[FK Dependency ID] ,[FK Feature ID] ,[FK Objective ID] ,[FK Risk ID] ,[FK Story ID] ,[FK User Created By ID] FROM [current_dw].[External Reference]
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Updated on April 14, 2025

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