How to Enable Proxy Use for Jira Self-Hosted Connection in Jira Align
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This knowledge base article provides a comprehensive guide on how to enable the use of a proxy for a Jira On-premise connection within Jira Align. It outlines the necessary steps and settings to configure this connection properly, ensuring seamless integration and enhanced network security.
Environment
Jira Align Self-Hosted
Solution
In order to configure a proxy:
Login to the server where Jira Align is installed
Stop the connector service that will utilize a proxy
Navigate to the install directory of Jira Connector Service e.g. C:\[Company Name]\Jira
Open AgileCraft_Jira.exe.Config
Add in the following proxy configuration within the <Configuration> element
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<system.net>
<defaultProxy>
<proxy proxyaddress="Proxy Address and Port"/>
</defaultProxy>
</system.net>Save AgileCraft_Jira.exe.Config
Start the connector service
Verify Jira Connector can utilize the proxy via the test on the Jira Connectors page.
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