How to Enable Proxy Use for Jira Self-Hosted Connection in Jira Align
Summary
This knowledge base article provides a comprehensive guide on how to enable the use of a proxy for a Jira On-premise connection within Jira Align. It outlines the necessary steps and settings to configure this connection properly, ensuring seamless integration and enhanced network security.
Environment
Jira Align Self-Hosted
Solution
In order to configure a proxy:
Login to the server where Jira Align is installed
Stop the connector service that will utilize a proxy
Navigate to the install directory of Jira Connector Service e.g. C:\[Company Name]\Jira
Open AgileCraft_Jira.exe.Config
Add in the following proxy configuration within the <Configuration> element
<system.net>
<defaultProxy>
<proxy proxyaddress="Proxy Address and Port"/>
</defaultProxy>
</system.net>Save AgileCraft_Jira.exe.Config
Start the connector service
Verify Jira Connector can utilize the proxy via the test on the Jira Connectors page.
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