How Long Do Deleted Items Stay in the Recycle Bin?

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Work items that are deleted or cancelled go to the Recycle Bin or Cancelled Items pages, respectively.

The question about how long these work items remain in the Recycle Bin or Cancelled Items area is commonly asked.

Environment

Jira Align

Solution

Work items in the Recycle Bin will remain there indefinitely. The only way to get items out of the Recycle Bin is to select them in the Recycle Bin and choose either "Permanently Delete" or "Restore". Otherwise, they will remain in this location indefinitely.

The same logic applies to work items that are found in the "Cancelled Items" page.

Updated on April 14, 2025

Still need help?

The Atlassian Community is here for you.