Fix 'You Need More Access To View This Page' Error on Backlog Prioritize in Jira Align
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When users navigate to Program > Backlog and click on the Prioritize button, the error message "You Need More Access To View This Page" is displayed.
Diagnosis
When users navigate to Program > Backlog and click on the Prioritize button, an error message is displayed:
"You Need More Access To View This Page."
The above error applies to Epic, Feature (Jira Epics), and Capability backlogs.
Cause
The issue is caused by the lack of permission for a given system role under JA Administration > Roles > JA Roles > Role_name > Team > Manage > Estimation.
Solution
To fix the issue, simply enable the system role toggle under JA Administration > Roles > JA Roles > Role_name > Team > Manage > Estimation.
The user in this role needs to logout and back in for the changes to take effect.
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