Error: "The value ' ' for Defect issue type is invalid" seen in log when using the Jira Connector for Jira Align
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Summary
The following error is reported in the Jira change log:
"The value '' for Defect issue type is invalid"
Environment
Jira Align
Diagnosis
The following error is reported in the Jira change log under: Settings > Jira Settings > Manage Projects tab > View Logs button
"The value '' for Defect issue type is invalid"
Cause
This error can occur when the 'Defect issue type' Id field is empty but 'Allow defect sync from Jira Align to Jira' is set to "Bidirectional sync". Both fields are found in Jira Align underSettings > Jira Settings > Jira Setup tab
Solution
If Defects are intended to be synced from Jira Align to Jira:
Under Settings > Jira Settings > Jira Setup
Make sure the 'Defect issue type' field is populated with the Jira's defect equivalent issue type Id and Name
Make sure'Allow defect sync from Jira Align to Jira' is set to "Bidirectional sync"
Save changes
If Defects are not intended to be synced from Jira Align to Jira:
Under Settings > Jira Settings > Jira Setup
Make sure the 'Defect issue type' field is empty (both Id and Name)
Make sure'Allow defect sync from Jira Align to Jira' is set to "Jira to Jira Align sync"
Save changes
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