Epic benefits tab missing in Jira Align
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*Except Fisheye and Crucible
Summary
This article describes a possible cause for the benefits tab missing on an Epic.
Diagnosis
The HAR trace shows 500 errors trying to load the EpicGrid page
IIS logs
1
2024-01-10 14:07:01 10.1.1.1 GET /RestV1/EpicAdd TypeVal=8&TabID=5&EpicID=264|559|80040e14|The_parameterized_query_'(@P1_nvarchar(50))Select_FirstName_FROM_sysmemberpermssion_WITH('_expects_the_parameter_'@P1'__which_was_not_supplied. 443 15 168.1.1.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/119.0.0.0+Safari/537.36 https://JA_URL/EpicGrid?FirstTime=True&stfilter=true&FilterID=21&EpicID=264&TabID=5 500 0 1876 1419 869ASP logs
1
{"timestamp":"2024-01-10T09:28:01.496000-05:00","version":"10.123.3.35467","log_type":"exception","correlationid":"HeHgMEqtvONRAPJC1zB4sO42eBfPNuutzu7aI4XnvG4=","logfrom_location":"Website-ASP","customer_db":"CUSTOMER_DB","user":"SaaSAdmin","url":"https:\/\/<ja_url>:443\/RestV1\/EpicAdd.asp?TypeVal=8&TabID=5&EpicID=264","urlverb":"GET","ASP_function":"Error.asp","PageName":"Investment Requests","ErrorId":"48","error_number":"-2147217900","error_description":"The parameterized query '(@P1 nvarchar(50))Select FirstName FROM sysmemberpermssion WITH(' expects the parameter '@P1', which was not supplied.","error_source":"","error_file":"C:\\ALIGN\\JIRAALIGN\\RESTV1\\..\/OOFunctionsSql.asp","error_line":"559","error_column":"-1","error_category":"Microsoft OLE DB Driver for SQL Server","error_aspdescription":"","error_aspcode":""}Cause
The Epic is missing Owner field.
Solution
Add the Owner field to the Epic and Save & Close
Re-open the Epic
Updated on April 14, 2025
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