Enable an Email notification for an individual user for Risks in Jira Align
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article describes details on enabling Email notifications to Risks for an individual user.
Environment
Jira Align
Solution
Pre-requisite:
Make sure the user who wants to receive email notifications has the Change Tracking Emails toggle switched on.
Select the User Menu by selecting your profile image in the upper-right corner of the page
Select Personal Settings
Ensure the “Change Tracking Emails” toggle is switched on
Click Save Preferences in the top-right corner
Steps to enable Email notification:
Create a new Risk
The user should be selected as the owner
Fill in other mandatory fields and save the Risk
Enable the "Subscribe" link on the right side of the panel
Save the changes
Now open the Risk and try to edit the Risk
Go to Administration > People
Search for the user and check the user's email
An email will be sent to the email saved in the user details
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