Deleting a Program in Jira Align shows that work items need moving or deleting

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

This article covers a situation where there is a need to delete a program from Jira Align, however, are getting an error:

Are you sure? Deleting this Program will permanently remove it from the system. Please move or delete work items associated with the Program first: Program: xxxx Iteration - xx items

Diagnosis

  • In Jira Align access Recycle bin to delete all the deleted Stories and Features

  • Getting the same error even after Permanently deleting all the associated objects

Cause

The error specifically indicates there is a issue with deleting the associated Iterations

Solution

  • Go to Jira and search for the sprint names associated to the program

  • Manually search those sprints in JiraAlign for the programs and teams

  • Unlock the Sprints and delete all the associated Sprints from Jira Align

Updated on March 19, 2025

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