Custom field added to Ideation Form in Jira Align does not save

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

After adding a custom field to an Ideation Form and clicking Save, the field disappears.

Solution

To save a new field in an Ideation Form, you must click the "+" symbol to add the field before clicking to save the form.

Updated on April 14, 2025

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