'Create' button missing from Jira Align
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The 'Create' button available across the top navigation of Jira Align is missing.
Diagnosis
The main 'Create' button is missing on the top navigation bar in Jira Align.
Cause
This problem can occur if both of the following System Role permissions are disabled for the logged in user's System Role:
Add Agile Objects ← common for normal Jira Align users
Manage Agile Objects(Admin) ← common for Jira Align Administrator users
Solution
In order for a user to see the primary 'Create' button on the Jira Align navigation bar, they must have at least one of the following permissions enabled for their System Role:
Administration > Roles > [user_role] > Additional Options > Add Agile Objects
Administration > Roles > [user_role] > Additional Options > Manage Agile Objects(Admin)
References:
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