Can the Community Link in Jira Align be customized?
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
In Jira Align there is a link that takes you to the overall header page for the various Jira Align online (internet hosted) documentation areas. While the link itself is called 'Community' due to recent changes that have resulted in Knowledge Base articles being available online, the link now takes you to a header page giving access to:
Documentation
Knowledge Base
Community
System Status
This 'Community Link;' can be found in Settings / Administration > Support (scroll to the very bottom of the left side menu bar)
Atlassian were asked if it would be possible to modify the URL used by the link in order to either:
go to a customer maintained community server
go to a page that indicates that online help is not available (typically for self-hosted customers where end-user internet access is restricted)
Environment
Jira Align
Solution
There is no current ability to customize the 'Community' link, it is hardcoded into Jira Align in order to take customers directly to our documentation and status pages and cannot be disabled
ℹ️ Due to being located in the Settings/Administration area of Jira Align access is limited by user role
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