Bi-directional sync product between Jira and Jira Align

Summary

This article describes steps to sync the Product between Jira and Jira Align

Solution

The steps to be followed are as below:

In Jira

  • Create a Product custom field of type "Select List (single choice)" in Jira > Settings > Issues > Custom Field

  • Add values to the Product custom field by going to '3 dots' > Context and Default value

  • Enter the Jira Product values

  • Assign the Jira Product custom field to the screens where you want the field to be applied

In Jira Align

  • Jira Align > Admin > Jira setup > Product custom field. Enter the Jira Product custom field valu

  • Click on 'Configure' next to Product custom field and map the Jira Align product to Jira Produc

  • Make sure the product field is enabled in Jira Align as mentioned here How to connect a Feature to a Product - Jira Align.

Updated on May 22, 2025

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