How Rovo customer data is handled

要約

Atlassian understands the importance of data privacy for our customers.

ソリューション

When you use Rovo, your data is not used by third-party-hosted LLM providers for training

• Customer data, including data submitted to or generated by Rovo and Atlassian Intelligence, metadata, and in-app data, is never shared with third-party AI providers to train, fine-tune, or improve their AI models or services.

• Our third-party hosted LLM partners operate under strict zero data retention (ZDR) agreements.

How Data is Processed

• Atlassian may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure, solely to improve the quality of responses and experiences we deliver to customers. This use of contributed metadata is subject to data contribution settings, and we apply robust safeguards, including de-identifying and aggregating all contributed metadata before use.

• When you use Rovo, data requests are sent individually to the relevant AI service provider. Each request is transmitted over a secure, SSL-encrypted connection for third-party-hosted models. The data is processed to generate a response and then returned to Atlassian. It is not retained or used for improvement by the third-party provider.

Turning off AI-powered features

• Activating or deactivating AI lets you manage which apps use AI and where AI experiences show up for your users. If you have AI activated for any apps on a site, Rovo AI and other AI features can access and use data from any apps on the site.

  You can follow the steps here to deactivate AI.

詳細情報の参照先

For further details on Atlassian's data privacy and responsible technology practices, review these resources:

• Rovo に関する FAQ

• AI Trust FAQ

• 責任あるテクノロジー原則

• アトラシアンのプライバシー ポリシー

• Data Contribution FAQ