Upgrade Fails Due to Previously Failed Upgrade Attempt on Same JIRA Instance

プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム

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*Fisheye および Crucible は除く

症状

An upgraded JIRA instance fails to start up and displays the following message in the log files:

[c.a.jira.upgrade.UpgradeManagerImpl] Problem adding upgrade task Drops the entityproperty_identity index in entity_property table to the upgrade history com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:UpgradeHistory][targetbuild,64016][upgradeclass,com.atlassian.jira.upgrade.tasks.UpgradeTask_Build64016][downgradetaskrequired,Y][id,10820][status,complete] (SQL Exception while executing the following:INSERT INTO upgradehistory (ID, UPGRADECLASS, TARGETBUILD, STATUS, DOWNGRADETASKREQUIRED) VALUES (?, ?, ?, ?, ?) (Duplicate entry 'com.atlassian.jira.upgrade.tasks.UpgradeTask_Build64016' for key 'PRIMARY')) at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:398) at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:219) at com.atlassian.jira.upgrade.UpgradeManagerImpl.addToUpgradeHistory(UpgradeManagerImpl.java:966) Caused by: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:INSERT INTO upgradehistory (ID, UPGRADECLASS, TARGETBUILD, STATUS, DOWNGRADETASKREQUIRED) VALUES (?, ?, ?, ?, ?) (Duplicate entry 'com.atlassian.jira.upgrade.tasks.UpgradeTask_Build64016' for key 'PRIMARY') at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:684) at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:205)

原因

The instance you are attempting to upgrade has already had one upgrade attempt against it. What has happened is that the database has not been properly rolled back to the state prior to the original upgrade attempt which causes a conflict when creating new tables.

ソリューション

Ensure that the home directory and database are returned to the state from before the original upgrade attempt.

更新日時: September 25, 2025

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