Jira CSV Export fails with IndexReader is closed exception
プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム。
この KB は Data Center バージョンの製品用に作成されています。Data Center 固有ではない機能の Data Center KB は、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。 Server* 製品のサポートは 2024 年 2 月 15 日に終了しました。Server 製品を実行している場合は、 アトラシアン Server サポート終了 のお知らせにアクセスして、移行オプションを確認してください。
*Fisheye および Crucible は除く
要約
The users try to export issues to the CSV and it fails. The problem exists for the Excel, XML and HTML exports as well. The exception below is logged:
2024-10-22 12:42:44,332+0200 http-nio-8080-exec-4 ERROR [o.a.c.c.C.[.[localhost].[/].[searchrequest-view]] Servlet.service() for servlet [searchrequest-view] in context with path [] threw exception
org.apache.lucene.store.AlreadyClosedException: this IndexReader is closed
at org.apache.lucene.index.IndexReader.ensureOpen(IndexReader.java:268)
at org.apache.lucene.index.BaseCompositeReader.document(BaseCompositeReader.java:116)
at org.apache.lucene.index.IndexReader.document(IndexReader.java:360)
at org.apache.lucene.search.IndexSearcher.doc(IndexSearcher.java:316)
at com.atlassian.jira.index.stats.IndexSearcherWithStats.doc(IndexSearcherWithStats.java:38)
at com.atlassian.jira.index.DelegateSearcher.doc(DelegateSearcher.java:118)
at com.atlassian.jira.index.DelegateSearcher.doc(DelegateSearcher.java:118)
at com.atlassian.jira.index.UnmanagedIndexSearcher.doc(UnmanagedIndexSearcher.java:20)
at com.atlassian.jira.index.DelegateSearcher.doc(DelegateSearcher.java:118)
at com.atlassian.jira.index.ManagedIndexSearcher.doc(ManagedIndexSearcher.java:15)
at com.atlassian.jira.issue.export.customfield.DefaultCsvIssueExporter.getLayout(DefaultCsvIssueExporter.java:100)
at com.atlassian.jira.issue.export.customfield.DefaultCsvIssueExporter.export(DefaultCsvIssueExporter.java:73)
at com.atlassian.jira.issue.views.csv.AbstractCsvSearchRequestView.writeSearchResults(AbstractCsvSearchRequestView.java:55)
at com.atlassian.jira.issue.views.csv.SearchRequestCsvWithBomViewCurrentFields.writeSearchResults(SearchRequestCsvWithBomViewCurrentFields.java:28)
at com.atlassian.jira.plugin.searchrequestview.DefaultSearchRequestURLHandler.handleRequest(DefaultSearchRequestURLHandler.java:387)
at com.atlassian.jira.web.servlet.SearchRequestViewServlet.doGet(SearchRequestViewServlet.java:25)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:529)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:623)
... 48 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:54)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.app.usage.core.features.user.interaction.servlet.filter.CapturingServletFilter.doFilter(CapturingServletFilter.kt:38)
... 3 filtered
at com.atlassian.app.usage.core.features.common.usage.rest.filter.CapturingRestFilter.doFilter(CapturingRestFilter.kt:36)
... 19 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosMainAuthFilter.doFilter(AtlasKerberosMainAuthFilter.java:129)
... 3 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosMainAuthFilter.doFilter(AtlasKerberosMainAuthFilter.java:129)
... 26 filtered
at com.atlassian.theme.filter.DefaultRequestOverrideServletFilter.doFilter(DefaultRequestOverrideServletFilter.java:77)
... 3 filtered
at com.atlassian.oauth2.scopes.web.ReadWriteScopeFilter.doFilter(ReadWriteScopeFilter.java:46)
... 3 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 17 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:82)
... 3 filtered
at com.atlassian.oauth2.provider.core.web.AccessTokenFilter.doFilter(AccessTokenFilter.java:82)
... 7 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosMainAuthFilter.doFilter(AtlasKerberosMainAuthFilter.java:129)
... 3 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosMainAuthFilter.doFilter(AtlasKerberosMainAuthFilter.java:129)
... 3 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosMainAuthFilter.doFilter(AtlasKerberosMainAuthFilter.java:158)
... 3 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosPreFilter.doFilter(AtlasKerberosPreFilter.java:124)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.valiantys.jira.plugins.sql.service.servletcontext.ContextListenerServletFilter.doFilter(ContextListenerServletFilter.java:24)
... 3 filtered
at com.atlassian.jira.plugin.issuenav.LegacyTextQueryUrlRedirectFilter.doFilter(LegacyTextQueryUrlRedirectFilter.java:39)
... 4 filtered
at com.atlassian.plugins.authentication.sso.web.filter.loginform.DisableNativeLoginAuthFilter.doFilter(DisableNativeLoginAuthFilter.java:55)
... 3 filtered
at com.atlassian.plugins.authentication.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70)
... 3 filtered
at org.kantega.atlaskerb.intercept.filter.AtlasKerberosPreFilter.doFilter(AtlasKerberosPreFilter.java:299)
... 3 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)
... 8 filtered
at com.atlassian.web.servlet.plugin.ThreadIdFilter.doFilter(ThreadIdFilter.java:19)
... 4 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 3 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 7 filtered
at org.kantega.atlaskerb.security.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:72)
... 3 filtered
at org.kantega.atlaskerb.msteams.MsTeamsSecurityHeadersFilter.doFilter(MsTeamsSecurityHeadersFilter.java:52)
... 25 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63)
at java.base/java.lang.Thread.run(Unknown Source)ソリューション
One of the scenarios is the scripted fields. Check if you have any scripted field that you include in the result set. After excluding the field, you can successfully export it.
更新日時: September 26, 2025
この内容はお役に立ちましたか?
さらにヘルプが必要ですか?
アトラシアン コミュニティをご利用ください。