JIRA application does not start due or Third party plugins are not working because of plugin-license-storage-plugin.jar

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*Fisheye および Crucible は除く

要約

症状

JIRA does not start or a few third party plugins are disabled and you are not allowed to enable it. The following appears in the atlassian-jira.log:

2013-06-26 09:45:08,304 http-bio-8443-exec-21 ERROR xxxxx 585x5058x1 xorc8p 172.30.81.xxx /secure/admin/workflows/ViewWorkflowTransition.jspa [webwork.util.ValueStack] METHOD: "formatDescriptor", exception: java.lang.LinkageError: loader constraint violation: when resolving interface method "com.atlassian.upm.api.license.PluginLicenseManager.getLicense()Lcom/atlassian/upm/api/util/Option;" the class loader (instance of org/apache/felix/framework/ModuleImpl$ModuleClassLoader) of the current class, com/atlassian/upm/license/storage/lib/ThirdPartyPluginLicenseStorageManagerImpl$1, and the class loader (instance of org/apache/felix/framework/ModuleImpl$ModuleClassLoader) for resolved class, com/atlassian/upm/api/license/PluginLicenseManager, have different Class objects for the type com/atlassian/upm/api/util/Option used in the signature at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$1.call(ThirdPartyPluginLicenseStorageManagerImpl.java:61) at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$1.call(ThirdPartyPluginLicenseStorageManagerImpl.java:57) .. Caused by: java.lang.LinkageError: loader constraint violation: when resolving interface method "com.atlassian.upm.api.license.PluginLicenseManager.getLicense()Lcom/atlassian/upm/api/util/Option;" the class loader (instance of org/apache/felix/framework/ModuleImpl$ModuleClassLoader) of the current class, com/atlassian/upm/license/storage/lib/ThirdPartyPluginLicenseStorageManagerImpl$1, and the class loader (instance of org/apache/felix/framework/ModuleImpl$ModuleClassLoader) for resolved class, com/atlassian/upm/api/license/PluginLicenseManager, have different Class objects for the type com/atlassian/upm/api/util/Option used in the signature at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$1.call(ThirdPartyPluginLicenseStorageManagerImpl.java:61) at com.atlassian.upm.license.storage.lib.ThirdPartyPluginLicenseStorageManagerImpl$1.call(ThirdPartyPluginLicenseStorageManagerImpl.java:57) ...

または

2017-04-05 05:05:23,635 ThreadPoolAsyncTaskExecutor::Thread 9 ERROR [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.upm.plugin-license-storage-plugin' org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'licenseReceiptValidator' defined in URL [bundle://178.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.PluginLicenseRepository]: : Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://178.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://178.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://178.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is ... org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://178.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet; at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:749) at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:185) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1139) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1042) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:476) at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:303) at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230) at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:299) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:194) at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:755) at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:757) at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:60) at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:325) at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85) at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:290) at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:137) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)

診断

This happen after you upgraded the UPM plugins via UI or if you have recently upgraded to JIRA 7.3.x

原因

There is plugin-license-storage-plugin-x.x.x.jar that is not the same with your current UPM version under the $JIRA-HOME/plugins/installed-plugins directory.

ソリューション

ソリューション

  • Remove the plugin-license-storage-plugin-x.x.x.jar from the $JIRA-HOME/plugins/installed-plugins directory

  • Restart JIRA instance

更新日時: September 26, 2025
プラットフォーム
Data Center のみ
アプリ
Jira Software Data Center
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