Duplicate Statuses show up in ShowConstantsHelp.jspa

プラットフォームの注記: Cloud のみ - This article only applies to Atlassian apps on the クラウド プラットフォーム上のアトラシアン製品にのみ適用されます。

要約

When clicked upon "Learn more about Priority Levels" or "Learn more about issue types", ShowConstantsHelp.jspa page opens up and shows summary of all issue types, Priority levels and Statuses available in Jira site. In Statuses usually duplicate statuses are seen.

(自動移行された画像: 説明は一時的に利用できません)

ソリューション

環境

Jira Cloud

説明

The reason few statuses appear multiple times is because, this page shows collective summary of both company and team managed projects. We know Statuses in company managed are shared between multiple company managed projects, however this is not the case with Team Managed projects. Each Team managed project is unique and its entities like workflows, statuses etc can be completely exclusive of company managed projects.

Therefore, if a status example "To Do" is used in company managed projects (i.e available at https://whisperer.atlassian.net/secure/admin/ViewStatuses.jspa), and it also created in any team managed projects to be used there, it will show twice on the ShowConstantsHelp.jspa.

更新日時: September 26, 2025

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