Days Remaining in Sprint Gadget is throwing error "The requested board cannot be viewed because it either does not exist or you do not have permission to view it."

プラットフォームの注記: Cloud のみ - This article only applies to Atlassian apps on the クラウド プラットフォーム上のアトラシアン製品にのみ適用されます。

要約

Days Remaining in Sprint Gadget is shows error  "The requested board cannot be viewed because it either does not exist or you do not have permission to view it."

(自動移行された画像: 説明は一時的に利用できません)

環境

Jira Cloud 

診断

The user has required permission to view the issues on the board as well as permission to the dashboard filter.  Checking the browser debug network logs shows the message

message: Field or project configuration not found for custom field id[9223372036854775807] . . . message: SprintHealthResource: GreenHopper REST method failed with SC = 404 - JiraCopiedNotFoundWebException . . message: SprintHealthResource: JiraCopiedRestErrorCollection[errorMessages=[Could not find suitable statistics field with ID 'customfield_9223372036854775807'.],errors={}]

原因

An invalid field was selected under Board Configuration → Estimation → Estimation Method 

(自動移行された画像: 説明は一時的に利用できません)

ソリューション

Selecting the correct Estimation Method resolved the issue 

更新日時: September 26, 2025

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