Error rendering template for decorator root in dashboard due to custom welcome message

プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム

この KB は Data Center バージョンの製品用に作成されています。Data Center 固有ではない機能の Data Center KB は、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。 Server* 製品のサポートは 2024 年 2 月 15 日に終了しました。Server 製品を実行している場合は、 アトラシアン Server サポート終了 のお知らせにアクセスして、移行オプションを確認してください。

*Fisheye および Crucible は除く

問題

When trying to access the Dashboard, the following error appears:

java.lang.RuntimeException: Error rendering template for decorator root at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:186) caused by: java.lang.RuntimeException: Error rendering template for decorator global at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:186) caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getWelcomeMessage' in class com.atlassian.confluence.dashboard.actions.DashboardAction threw exception [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </xml>; expected </p>. at [row,col {unknown-source}]: [2,133] at /decorators/global.vmd[line 30, column 33] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223)

In addition to that, the following appears in the atlassian-confluence.log after performing upgrade:

2013-11-13 15:31:20,986 ERROR [http-8090-2] [opensymphony.webwork.dispatcher.VelocityResult] doExecute Unable to render Velocity Template, '/dashboard/dashboard.vm' -- action: dashboard java.lang.RuntimeException: Error rendering template for decorator root at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:186) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) ... Caused by: java.lang.RuntimeException: Error rendering template for decorator global at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:186) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) ... Caused by: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getWelcomeMessage' in class com.atlassian.confluence.dashboard.actions.DashboardAction threw exception [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </xml>; expected </p>. at [row,col {unknown-source}]: [2,133] at /decorators/global.vmd[line 30, column 33] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) ... Caused by: [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </xml>; expected </p>. at [row,col {unknown-source}]: [2,133] at com.ctc.wstx.exc.WstxLazyException.throwLazily(WstxLazyException.java:45) at com.ctc.wstx.evt.FilteredEventReader.hasNext(FilteredEventReader.java:72) ... Caused by: com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </xml>; expected </p>. at [row,col {unknown-source}]: [2,133] at com.ctc.wstx.sr.StreamScanner.constructWfcException(StreamScanner.java:630) at com.ctc.wstx.sr.StreamScanner.throwParseError(StreamScanner.java:461) ...

原因

Confluence Default Welcome Message is customized and contains inappropriate content that breaks the dashboard rendering process.

ソリューション

Reset the Custom Welcome Message to default in Confluence Admin >> Global Templates.

更新日時: September 25, 2025

さらにヘルプが必要ですか?

アトラシアン コミュニティをご利用ください。