Integrate an operations tool
This article highlights a new alerting feature that's natively available in Compass which is gradually rolling out to some Compass customers. It may not yet be visible or available on your site.
We're building out the documentation for all Compass operations integrations still. In the meantime, you can reference the documentation for Jira Service Management. The steps to configure operations integrations are largely the same between both products.
Compass offers you the capability of integrating with a variety of IT tools and applications in a flexible and easy way. The integrations could be unidirectional (incoming or outgoing) or bidirectional (both incoming and outgoing). If an integration you’re interested in doesn't exist in our collection, our integrations team will evaluate and see if one can be built.
メール統合
By integrating with an application that can send emails, you can create Compass alerts and notify relevant people with just a few clicks. With powerful email parsing capabilities, you can create, acknowledge, close, and deduplicate alerts automatically via email. Learn more about integration types and actions.
ウェブ API とライブラリ
Compass provides a simple JSON over HTTPS API so that any application can easily integrate with it. Using Compass Web API and the programming libraries, you can implement tools to automate tasks, create and close alerts, attach files, and synchronize comments in your preferred programming language.
Integrate operations tools
はじめる前に
Make sure you’re a team admin
チームのオペレーションを開始します。
Add an integration to a team
On your team’s profile page, scroll to the Operations section and select Get started.
Select Integrations from the sidebar on the Operations page and select Add integration.
統合するアプリまたはソフトウェアを検索します。
統合に関する重要な詳細を次のように入力します。
Integration name: Name your integration to easily find it later.
Assignee team: You can select a team to own this integration. It’s optional, so you can skip selecting an assignee team. Integrations that have no assignee team are automatically added to the list of integrations for your site. To access or add integrations at a site level, you must be an admin on that site.
Select Continue to save the integration. It is OFF by default.
You can configure your integration as per your team’s preferences later. Select Edit in Integration settings to change the name of the integration, assignee team, project, or notification preferences.
グローバル統合を追加する
はじめる前に
Make sure you’re a Compass admin
統合を作成するチームのオペレーションを開始します。
グローバル統合は Premium と Enterprise の各プランでのみ利用できます。
In Compass, select Operations from the top navigation bar.
Go to the General Configuration menu and select the Integrations tab. You’ll be able to view already created integrations of all teams on the Compass site, if available.
Select Add integration.
統合するアプリまたはソフトウェアを検索します。
統合に関する重要な詳細を次のように入力します。
Integration name: Name your integration to easily find it later.
Assignee team: If you want this integration to be available at a site level, leave this unselected. If you select a team, the integration automatically goes into the list of integrations for that team.
Select Continue to save the integration. It is OFF by default.
You can configure your integration as per your preferences later. Select Edit in Integration settings to change the name of the integration, assignee team, project, or notification preferences.
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