User cannot be deleted with error they belong to a read-only directory.
プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム。
この KB は Data Center バージョンの製品用に作成されています。Data Center 固有ではない機能の Data Center KB は、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。 Server* 製品のサポートは 2024 年 2 月 15 日に終了しました。Server 製品を実行している場合は、 アトラシアン Server サポート終了 のお知らせにアクセスして、移行オプションを確認してください。
*Fisheye および Crucible は除く
症状
When trying to delete a particular user from Bitbucket Server's Administration section, the following error is reported on screen:
User <Username> cannot be deleted; they belong to a read-only directory. Consult the logs for more details.
And following warning is reported in <BITBUCKET_HOME>/log/atlassian-bitbucket.log file:
2015-05-08 09:26:08,804 WARN [http-nio-7990-exec-3] bitbucketadmin @6TROM6x566x112x0 1toy15b 0:0:0:0:0:0:0:1 "DELETE /admin/users HTTP/1.1" c.a.bitbucket.internal.crowd.RiotPolice User jiraadmin could not be deleted
com.atlassian.crowd.exception.OperationNotPermittedException: com.atlassian.crowd.exception.ApplicationPermissionException: Not allowed to delete user 'Username' from directory 'Directory'.
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.removeUser(CrowdServiceImpl.java:505) ~[embedded-crowd-core-2.8.1-m3.jar:na]
at com.atlassian.bitbucket.internal.crowd.RiotPolice$5.execute(RiotPolice.java:196) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.crowd.RiotPolice$5.execute(RiotPolice.java:191) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.crowd.RiotPolice.execute(RiotPolice.java:680) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.crowd.RiotPolice.deleteUser(RiotPolice.java:191) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.user.DefaultUserAdminService.deleteUser(DefaultUserAdminService.java:288) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.user.DefaultUserAdminService.deleteUser(DefaultUserAdminService.java:56) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.rest.user.UserAdminResource.deleteUser(UserAdminResource.java:214) [bitbucket-rest-3.6.1.jar:na]
at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) [applinks-plugin-4.3.5_1418154064000.jar:na]
at com.atlassian.bitbucket.internal.spring.security.Bitbucket ServerAuthenticationFilter.doFilter(Bitbucket ServerAuthenticationFilter.java:86) [Bitbucket ServerAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doInsideSpringSecurityChain(BeforeLoginPluginAuthenticationFilter.java:111) [BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:77) [BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) [atlassian-trusted-apps-core-3.0.8.jar:na]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [atlassian-oauth-service-provider-plugin-1.9.9_1418154064000.jar:na]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) [atlassian-trusted-apps-core-3.0.8.jar:na]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [atlassian-oauth-service-provider-plugin-1.9.9_1418154064000.jar:na]
at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:32) [analytics-client-3.53_1418154066000.jar:na]
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [analytics-client-3.53_1418154066000.jar:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doBeforeBeforeLoginFilters(BeforeLoginPluginAuthenticationFilter.java:89) [BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.web.auth.BeforeLoginPluginAuthenticationFilter.doFilter(BeforeLoginPluginAuthenticationFilter.java:75) [BeforeLoginPluginAuthenticationFilter.class:na]
at com.atlassian.bitbucket.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:85) [bitbucket-service-impl-3.6.1.jar:na]
at com.atlassian.bitbucket.internal.hazelcast.ConfigurableWebFilter.doFilter(ConfigurableWebFilter.java:38) [ConfigurableWebFilter.class:na]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_31]
at java.lang.Thread.run(Thread.java:745) [na:1.8.0_31]
... 290 frames trimmed
Caused by: com.atlassian.crowd.exception.ApplicationPermissionException: Not allowed to delete user 'Username' from directory 'Directory'.
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.removeUser(ApplicationServiceGeneric.java:825) ~[crowd-core-2.8.1-m3.jar:na]
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.removeUser(CrowdServiceImpl.java:496) ~[embedded-crowd-core-2.8.1-m3.jar:na]
... 24 common frames omitted原因
JIRA user management in Bitbucket Server is "read-only". All user management related tasks can only be done in JIRA not Bitbucket Server as documented here.
ソリューション
Log into your JIRA server as an administrator and delete the user from there.
更新日時: September 25, 2025
この内容はお役に立ちましたか?
さらにヘルプが必要ですか?
アトラシアン コミュニティをご利用ください。