Restore fails with password authentication failed for user
プラットフォームについて: Data Center のみ。 - This article only applies to Atlassian apps on the Data Center プラットフォーム。
この KB は Data Center バージョンの製品用に作成されています。Data Center 固有ではない機能の Data Center KB は、製品のサーバー バージョンでも動作する可能性はありますが、テストは行われていません。 Server* 製品のサポートは 2024 年 2 月 15 日に終了しました。Server 製品を実行している場合は、 アトラシアン Server サポート終了 のお知らせにアクセスして、移行オプションを確認してください。
*Fisheye および Crucible は除く
症状
Restore can't be executed. The following appears in the <path/to/backup/client>/log/atlassian-sbc-YYYY-MM-DD-HHMM.log:
2014-01-11 23:25:11,785 INFO Initializing
2014-01-11 23:25:15,130 INFO Unpacking bitbucket-20140111-231408-003.tar to /opt/bitbucket-home
2014-01-11 23:31:21,378 INFO Validating database before restore
2014-01-11 23:31:21,718 ERROR bitbucket-20140111-231408-003.tar could not be restored. Reason: Could not get JDBC Connection; nested exception is org.postgresql.util.PSQLException: FATAL: password authentication failed for user "bitbucketuser"
org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is org.postgresql.util.PSQLException: FATAL: password authentication failed for user "bitbucketuser"
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80) ~[spring-jdbc-3.2.4.RELEASE.jar:3.2.4.RELEASE]
at com.atlassian.bitbucket.internal.db.DefaultDatabaseValidator.validate(DefaultDatabaseValidator.java:35) ~[bitbucket-dao-impl-2.9.0-m2.jar:na]
... 7 more frames available in the log file
原因
The new database you are trying to restore Bitbucket Server into was created with a different username/password from the previous database
ソリューション
The backup client needs the new database to be totally clean and configured just like the first installation of Bitbucket Server as described on each of different database types of the Connect Bitbucket to an external database document.
If you are restoring Bitbucket Server to a new database and you have different user/password, please make sure you specify the jdbc.override parameter and all the other jdbc parameters as described in 2023-10-24_01-30-41_Bitbucket Server Backup Client are passed during the restore.
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