Unable to add Perforce repository
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Test connection will fail with the following error:
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Error testing connection.
Unable to get repository info: Unable to login: com.atlassian.utils.process.ProcessNotStartedException:p4 could not be started
at com.cenqua.fisheye.perforce.client.P4Client.info(P4Client.java:83)
at com.cenqua.fisheye.perforce.P4ScmConfig.testConnection(P4ScmConfig.java:162)
at com.cenqua.fisheye.perforce.P4ScmConfig.testConnection(P4ScmConfig.java:155)
at com.cenqua.fisheye.RepositoryConfig.testConnection(RepositoryConfig.java:442)
at com.atlassian.fisheye.spi.admin.impl.DefaultRepositoryAdminService.testConnectionFor(DefaultRepositoryAdminService.java:588)
Connection failed.Cause
Fisheye/Crucible unable to use Perforce command-line client to connect to Perforce server.
Resolution
Setup Perforce command-line client according to this documentation: Perforce client
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