TypeError: this.ui.items.auiSelect2 is not a function
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptom
In the Administration view when accessing Global Permissions, the page is empty:
When accessing the Defaults page under Repository Settings, you receive a javascript popup error:
1
Error calling server:com.google.gwt.core.client.JavaScriptException: (TypeError) : this.ui.items.auiSelect2 is not a function In addition to the above, you could experience other weird behavior that will produce the javascript error in a popup window or in the java console output for your web browser.
Cause
The cause of this javascript error is due to two system add-ons being disabled despite being enabled by default:
JIRA Integration :: Plugin
Inline Issue Creation Plugin for Crucible
Resolution
Navigate to Administration > Manage Add-ons > select All add-ons
Find and enable both add-ons
Test functionality
If this resolution doesn't solve your problem, please login into https://getsupport.atlassian.com and open a new issue so one of our Support Engineers can take a look.
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