The Maximum Pool Connection setting is too small to dedicate sufficient connections to retriable pool.
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
In the Startup logs for Fisheye the following WARN message will appear;
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2014-12-02 12:11:46,926 INFO - Starting database...
2014-12-02 12:11:46,931 WARN - The Maximum Pool Connection setting is too small to dedicate sufficient connections to retriable pool, this may lead to poor performance.
Increase this parameter as described in https://confluence.atlassian.com/display/FISHEYE/Configuring+the+database+connection+pool
2014-12-02 12:11:49,713 INFO - Database started.
2014-12-02 12:11:50,889 INFO - Starting plugin system...There may be no response from the server and a requested shutdown will hang.
Cause
The maxPoolSize value is set to too low a value, this can be found in the <database> section in config.xml which resides at FISHEYE_INST/config.xml
Resolution
Shut Down Fisheye
Open config.xml
Increase the maxPoolSize parameter within the <database> section, by default this is set to 20 - it should be at least this value.
Restart Fisheye
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