The Fisheye license key you have entered is invalid
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When you are running Fisheye or Crucible Standalone and tries to update the license, Fisheye doesn´t allow you to do it, it says that the license is invalid.
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The FishEye license key you have entered is invalidCause
This is a known Bug: FE-3870 - Removed license gets replaced by "Disabled", preventing Update (fixed in 2.7.13 and later)
Resolution
Change it to Evaluation or change it directly in <FISHEYE_INST>/config.xml
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<license SID="B1ZA-5349-TT99-6SA4"><fisheye>BBBKg0ODAoPeNpVkN9LwzAQx9/zVwR87kjTbtJBwNlWnOyH2AoivpzZ1QbatCRpsf+92dxkPtzLf
e8+9+FuygFpgT0NIxryZbRY8oimWUk5C0OSoZVG9U51WjwoW+cTfixp2rUtGqmgIbuh/USzr14tG
itCxkhqEI7zGTgUR0jAkiCMSdppB9LtoEXxCA0tZI2y1mguSb4F1YjaXvp3cJCd9qSZ7FqSj9AMJ
7CooLFIKq+DE878phpRODMg8QTtUIOWmH/3ykwXCX6U4BHZmy/ByA5yVmc+KfKd8BVwFnM+Z6RAM
6JZZ+L+9n0VzFmcBOVbkgSL4ikmGyVRW/TpZp1db52Dq8ODblSrHB7+ZM8z5dTj6RHpfrvNX9L1a
kOeByNrsPjvb175B8pRiG4wLAIUfDKPsg1RsEbq8exXwJjCA8y9M5cCFGtb6mtBkOLvVKQvDPt05
Vm55zVqX02eu</fisheye><crucible>Disabled</crucible></license>Was this helpful?