Startup Reports "Unexpected error decoding stored license: Disabled"

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After upgrading Fisheye/Crucible to version 2.8 the following message is reported in the log file:

1 2012-08-15 20:28:44,217 WARN - Unexpected error decoding stored license: Disabled

Cause

The message is of type "WARN" and therefore it is benign. The message was intended to be logged in DEBUG level only, however it was released in WARN level.

Resolution

The problem is being tracked and will be fixed in our next release, Fisheye 2.8.1:

FE-4231 - WARN - Unexpected error decoding stored license: Disabled. Should not be displayed

Updated on April 11, 2025

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