Server does not respond error produced when joining review

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When trying to join a Crucible Review the following ERROR appears as a popup:

1 Server is not responding

Cause

This is happening probably because you have a proxy in front of Crucible and don't have it configured on the Crucible Configuration.

Resolution

You CrucibleConfiguration File should look like the following:

1 <http bind=":8060" proxy-host="YOUR_PROXY" proxy-port="443" proxy-scheme="https"/>

Fo more information about it please refer to: Integrating with other web servers

Updated on April 8, 2025

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