Running Fisheye as Windows service fails due to wait for JVM process failed error
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Starting Fisheye as Windows service will result in the following message:
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STATUS | wrapper | 2012/06/28 11:24:56 | --> Wrapper Started as Service
STATUS | wrapper | 2012/06/28 11:24:56 | Launching a JVM...
FATAL | wrapper | 2012/06/28 11:24:56 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2012/06/28 11:24:56 | "java" -server -showversion -Djava.awt.headless=true -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=4242 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.password.file=./wrapper/jmxremote.password -Dwrapper.mbean.name="wrapper:type=Java Service Wrapper Control" -Dfisheye.inst="D:\fisheye" -Xrs -Xms256m -Xmx1024m -Djava.library.path="wrapper/lib;lib/native/linux-i386;lib/native/osx-ppc;lib/native/solaris-sparc;lib/native/win32-x86" -classpath "./fisheyeboot.jar;wrapper/lib/fisheye-wrapper-jmx.jar;wrapper/lib/wrapper.jar" -Dwrapper.key="UqR2WUxg0OhZNf1l" -Dwrapper.port=32000 -Dwrapper.use_system_time="TRUE" -Dwrapper.version="3.1.2" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 com.cenqua.fisheye.FisheyeServiceWrapper com.cenqua.fisheye.FishEyeCtl 1 start com.cenqua.fisheye.FishEyeCtl true 1 stop
FATAL | wrapper | 2012/06/28 11:24:56 | Critical error: wait for JVM process failed
STATUS | wrapper | 2012/06/28 11:30:03 | --> Wrapper Started as Console
STATUS | wrapper | 2012/06/28 11:30:04 | Launching a JVM...
FATAL | wrapper | 2012/06/28 11:30:04 | Unable to execute Java command. The system cannot find the file specified. (0x2)
FATAL | wrapper | 2012/06/28 11:30:04 | "java" -server -showversion -Djava.awt.headless=true -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=4242 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.password.file=./wrapper/jmxremote.password -Dwrapper.mbean.name="wrapper:type=Java Service Wrapper Control" -Dfisheye.inst="D:\fisheye" -Xrs -Xms256m -Xmx1024m -Djava.library.path="wrapper/lib;lib/native/linux-i386;lib/native/osx-ppc;lib/native/solaris-sparc;lib/native/win32-x86" -classpath "./fisheyeboot.jar;wrapper/lib/fisheye-wrapper-jmx.jar;wrapper/lib/wrapper.jar" -Dwrapper.key="YC39epFcgLzQJRe0" -Dwrapper.port=32000 -Dwrapper.use_system_time="TRUE" -Dwrapper.version="3.1.2" -Dwrapper.native_library="wrapper" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 com.cenqua.fisheye.FisheyeServiceWrapper com.cenqua.fisheye.FishEyeCtl 1 start com.cenqua.fisheye.FishEyeCtl true 1 stop
FATAL | wrapper | 2012/06/28 11:30:04 | Critical error: wait for JVM process failedCause
Fisheye can't find java executable in its PATH.
Resolution
Specify the full path for the java.exe file into the wrapper.conf like below:
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#Java Application
wrapper.java.command=c:\path\to\java\java.exeOr add the location of java.exe to PATH environment variable and restart Fisheye.
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