NullPointerException when creating a review for a file from Perforce
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When creating a review for a file that comes from a Perforce repository Fisheye/Crucible throws a NullPointerException and the following appears in the atlassian-fisheye.log
1
2
3
2015-04-29 14:00:00,000 WARN [qtp1491126818-31907 ] fisheye StreamIndexedLineReader-guardLineNumber - unknown line number 13 only know about 12 in P4:Perforce:Repo/path/to/file
2015-04-29 14:00:00,001 ERROR [qtp1491126818-31918 ] fisheye TotalityFilter-logExceptionDetails - Exception "java.lang.NullPointerException" (javax.servlet.ServletException) while processing "/cru/createDialog.do" (Referer:"https://fisheye.corp.alexa.com/browse/Perforce/Repo/path/to/file")
javax.servlet.ServletException: java.lang.NullPointerExceptionCause
This issue is usually due to mixed line endings which confuses Fisheye.
Resolution
Go to
FishEye/Crucible Administration > Repositoriesand open the repository configuration.At
SCM Detailsset the option Disable Multiple Print.At
Maintenance, underRepository Source Index, click Start forRe-index. This will rebuild the indexes for this repository from scratch.
Was this helpful?