libgcc_s.so.1: cannot open shared object file: No such file or directory
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
Some application functionality (in this example,viewing a source file) fails and a message similar to the following appears in the atlassian-fisheye-YYYY-MM-DD.log:
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2013-07-24 10:22:25,747 ERROR [qtp24275548-993 ] fisheye TotalityFilter-logExceptionDetails - Exception "java.lang.reflect.InvocationTargetException" (javax.servlet.ServletException) while processing "/test_file.java" (Referer:"https://kidney/fecru/")
javax.servlet.ServletException: java.lang.reflect.InvocationTargetException
...
Caused by: java.lang.reflect.InvocationTargetException
... 81 more
Caused by: java.lang.NoClassDefFoundError: Could not initialize class sun.font.SunFontManager
... 124 moreDiagnosis
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2013-07-24 10:22:25,747 ERROR [qtp24275548-991 ] fisheye TotalityFilter-logExceptionDetails - Exception "java.lang.reflect.InvocationTargetException" (javax.servlet.ServletException) while processing "/test_file.java" (Referer:"https://kidney/fecru/")
javax.servlet.ServletException: java.lang.reflect.InvocationTargetException
...
Caused by: java.lang.reflect.InvocationTargetException
... 81 more
Caused by: java.lang.UnsatisfiedLinkError: /usr/java/jdk1.7.0_21/jre/lib/i386/libfontmanager.so: libgcc_s.so.1: cannot open shared object file: No such file or directory
...
... 124 moreCause
A Java library failed to load.
Solution
Resolution
Install the libgcc_s.so.1 package and restart the application:
For RedHat (or similar distributions):
yum install libgcc_s.so.1
For Debian (or similar distributions):
apt-get install libgcc_s.so.1
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