"invalid escape sequence" Exception Reported if LDAP Connection URL Also Includes DC or CN Information
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The following exception is reported when testing connection with LDAP server:
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2013-02-12 11:01:15,231 ERROR [btpool0-25 ] fisheye
DefaultUserManager-getOrImportUser - Could not authenticate user
"atlassian\ldap.user1"
com.cenqua.fisheye.user.AuthenticationException: LDAP: could not list users using (&(sAMAccountName=atlassian\ldap.user1)(!(userAccountControl:1.2.840.113556.1.4.803:=2))) on OU=Employees,OU=People (authenticated)
Caused
by: javax.naming.directory.InvalidSearchFilterException: invalid escape
sequence: [B@182623a0; remaining name 'OU=Employees,OU=People'Cause
The LDAP connection URL is something like:
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ldap://ldap.url.com:389/DC=atlassian,DC=comand base DN is:
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OU=Employees,OU=PeopleThe LDAP connection URL should not contain the base DN information.
Resolution
Changing the connection details as follows, helps in resolving the issue:
LDAP URL:
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ldap://ldap.url.com:389/Base DN:
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OU=Employees,OU=People,DC=atlassian,DC=comWas this helpful?