In Fisheye per-author Lines of Code not enabled even with Store Diff Info enabled

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Even with Store Diff Info enabled, Fisheye shows the following error, and the per-author lines of code feature is not enabled and not calculated:

1 Per-author lines of code statistics are turned off for this repository

Cause

The Fisheye license was only recently added to a Crucible-only environment. The repositories in question still have the Crucible-only indexing features.

Resolution

A full re-index of the repository in question is required.

  1. Stop the repository.

  2. Delete the <FISHEYE_INST>/var/cache/<repo_name> folder from disk.

  3. Start the repository.

Updated on April 8, 2025

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